A reply to someone’s post about Uber banning them from ordering: They just did the same thing to me. This is after deactivating me as a driver for alleged safety violations which none of 8 people over a month could find any record of. 8,000 trips, 4.9 rating, 100% on the delivery side, deactivated permanently. Then they tried to say I failed my background check after 4 years of driving for them, provided them a copy of the check they emailed me saying it was clear. Then they tried saying I had a duplicate account, which I do not. For every issue they had an excuse why I was banned, or couldn’t order. Ironically, my Postmates account works for delivering and ordering. I even asked them, “What could be so bad that I did that you had to ban me for life, but not on Postmates? And since my wife is also on the platform as a driver and customer, why’s it fine for her to order food to our hosue which I can get at the door, but I’m too dangerous to order it myself?” I have no accidents, no reports of any nature, no arrests, no tickets, never once been accused of anything untoward by Uber or customers/passengers: just *poof*: Banned. Still on Lyft, still on DoorDash, Grubhub, Postmates, Instacart, and Amazon Flex. But Uber thinks I’m a shitty human being and wants nothing to do with me.
My wife woke me up this morning to ask why my Facebook account is deactivated. That’s the message you see from friend’s accounts. When I tried to log in, it said my account was hacked and I needed to go through the security steps. The first code came to my phone just fine, the second code for the 6 digit version of their 2FA wouldn’t come because there’s no phone number listed. I’ve tried everything and nothing’s worked. I see a new account with my number, but when I tried to claim it it said it’s deactivated. When I tried to dispute that it wouldn’t let me because it claimed I was logged in to a working account. And of course “support” doesn’t do anything. I’ve had this account for 11 years. Is there any hope?